The Shark Steam Mop S3501CO worked well for about 20 uses. It then just quit working or at least we thought it did. With the unit being plugged in for 2 minutes, it must have build up steam under high pressure. The unit literally exploded causing steam to escape from the seams. The unit was extremely hot to the touch.
I've read many similar complaints but have not seen a recall from this company. I reported the incident to the CPSC and recommend that everyone else does as well. Products like these should be pulled off the shelves until rendered safe. I also filed a complaint with UL labs, whom list the unit as safe.
We were lucky not to be injured unlike others.
More Review Details
- Monetary loss:
- Product or service
- Shark Steam Mop
- Review category
- Appliances and Electronics
- Review rating
- 4 out of 5
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