1.5
  • product1 votes
  • do not honor warranty2 votes
  • Honoring warranty1 votes
  • Did not honor warranty1 votes
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  • Dec 16
  • Appliances and Electronics
  • London, Ohio
  • Shark Vacuum
  • 4
  • REVIEW RATING 4/5

Purchased Shark sweeper less than 6 months ago and extended warranty. Registered product and retained original receipt. Sweeper "bare floor" switch stopped working at all and motor had burning smell. The extended warranty would not apply because the appliance is still under warranty at the manufacturer. Contacted Shark. I was told the only thing to do was ship the unit back to them at my expense... Read more

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  • Dec 15
  • Appliances and Electronics
  • Bellevue, Washington
  • Shark Cleaner
  • 5
  • REVIEW RATING 4/5

I had place an order for Shark deep cleaner as announce on TV since Dec 5th. My credit card was charge 305.64 on dec 12 and its pending and I have not recieved an email or my merchandise. Now your company is stating they don't see my order at all. I have bee asking for a surpervisor to call me and I don't even get that curtious call them. Now how am I suppose to feel. Someone is stealing in your... Read more

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  • Dec 06
  • Appliances and Electronics
  • Alpharetta, Georgia
  • Vip Warranty
  • 16
  • REVIEW RATING 4/5

Purchased several products from website that flys the 5 year VIP warranty banner. I come to find out that many of my products have 1 year warranties. The do NOT clearly state what warranty applies to what product. This is false advertising. They did not offer the reiar any of my units, just charge me a discouned fee for a new unit. Totally illegal and just plain unfair. Most of the products that... Read more

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  • Dec 03
  • Appliances and Electronics
  • Makawao, Hawaii
  • Shark Vacuum
  • 20
  • REVIEW RATING 3/5

Very disappointed with the Shark warranty. After having my vacuum for two years, it had an electrical short and died. The claims department was hard to contact and very slow in getting in touch with me. Once I did hear from them, the employee was short and kind of rude, and stated that I would have to pay for shipping and that the warranty was void because I tried replacing the switch myself (in... Read more

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  • Nov 28
  • Appliances and Electronics
  • Shark Rocket
  • 36
  • REVIEW RATING 4/5

I ordered the Shark Rocket from an late night commercial. They lied about how they will charge your card. they stop putting payments on your card then send you hate emails and hateful phone calls about you neglecting your financial payments. When you get the first bill they tack on all kinds of other insurance and magazines that you did not agree to purchase.Was almost impossible to get them to... Read more

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Deceptive advertising about return policy. Unable to get return shipping labels by mail before they expired thus having to pay shipping to me when advertised FULL refund if not satisfied then shipping back as could not get labels to return as promised. Add comment

I ordered my mom a ninja mega kitchen pro series. Tried to order sip n seal lids advertised to fit all models. Got them later than promised and the lids do not fit the. Bl770 series. When i called and let them know they refused to listen and also refused to send me the cups to fit the lids they sent me. Add comment

  • Oct 14
  • Appliances and Electronics
  • East Stroudsburg, Pennsylvania
  • Fraudulent Charges
  • 62
  • REVIEW RATING 4/5

Everyone with any complaints report them to the Better Business B and your states Attorney Generals Office. they will help get your money back along with the FCC. by complaining to the BBB it will take away its A plus rating. but you have to contact them it all can be on line. This company needs to be held accountable. It is constantly taking advantage of all of us with bogus offers in there... Read more

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  • Oct 03
  • Advertisements and Cons
  • Shark Rocket
  • 113
  • REVIEW RATING 4/5

Ordered a Shark Rocket thru Euro Pro on a late night infomercial. Got roped into buying the accy's. They said it would be about 2 weeks for delivery. Then next day, I woke up and said what did I do? Tried to cancel the order. They said it already shipped & I could not cancel. They emailed me a prepaid postage slip to return it when I received it. Returned the item within a week. Received a... Read more

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  • Oct 02
  • Appliances and Electronics
  • Monthly Charges
  • 2
  • 2
  • 55
  • REVIEW RATING 4/5

On Wednesday, October 1, 2014, I ordered the Shark Liftaway over the telephone. I spoke with Marie and she assured me all charges would come out of my bank on the first day of each month. Today I received a confirmation email of shipment and read that charges would be placed on my card on the last day of each month. I do not get my pension check until the first day of each month and that is... Read more

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