Euro Pro Operating Complaints and Reviews

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Euro Pro Operating
Main address: 21 Lawrence Paquette Industrial Dr. 12919 Champlain NY
1-800-798-7395, ,
  • 47+2 mobile complaints
  • $5.9K claimed losses
  • $121 average
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I ordered my mom a ninja mega kitchen pro series. Tried to order sip n seal lids advertised to fit all models. Got them later than promised and the lids do not fit the. Bl770 series. When i called and let them know they refused to listen and also refused to send me the cups to fit the lids they sent me. Add comment


  • Oct 14
  • Appliances and Electronics
  • East Stroudsburg, Pennsylvania
  • Fraudulent Charges
  • 49

Everyone with any complaints report them to the Better Business B and your states Attorney Generals Office. they will help get your money back along with the FCC. by complaining to the BBB it will take away its A plus rating. but you have to contact them it all can be on line. This company needs to be held accountable. It is constantly taking advantage of all of us with bogus offers in there... Read more

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  • Oct 03
  • Advertisements and Cons
  • Shark Rocket
  • 88

Ordered a Shark Rocket thru Euro Pro on a late night infomercial. Got roped into buying the accy's. They said it would be about 2 weeks for delivery. Then next day, I woke up and said what did I do? Tried to cancel the order. They said it already shipped & I could not cancel. They emailed me a prepaid postage slip to return it when I received it. Returned the item within a week. Received a... Read more

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  • Oct 02
  • Appliances and Electronics
  • Monthly Charges
  • 2
  • 2
  • 45

On Wednesday, October 1, 2014, I ordered the Shark Liftaway over the telephone. I spoke with Marie and she assured me all charges would come out of my bank on the first day of each month. Today I received a confirmation email of shipment and read that charges would be placed on my card on the last day of each month. I do not get my pension check until the first day of each month and that is... Read more

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  • Sep 25
  • Appliances and Electronics
  • Product Back Order
  • 56

I ordered ur product. it was approved I waited a month, I called back a girl said ur product is coming in 2 days,I waited another 2 weeks. 9-25-14. they said my card was declined.No one called me. they made a mistake on the expiration date. my card was approved. now the product is on back order 4-6 wks then 7- 10 days to ship out. One supervisor said she would knock off $ 60 but another came... Read more

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  • Aug 27
  • Appliances and Electronics
  • Tv Commercial
  • 60

On Aug 20 your TV commercial came on and I decided to call because I like the additional prep that was supposed to be free but was told that it was ship separately for an additional 29.95 so I said never mind. Your rep call me back and offer me the prep bonus and the mega kitchen with no tax and no shipping fee so took the offer I got the mega kitchen but not the prep attachments. When I call... Read more

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  • Aug 08
  • Appliances and Electronics
  • Unit Replacement
  • 58

This unit put food where I did not know there were places, on 08/01/2014. I called CS#800-798-7398, spoke with Jeromy, he was to have placed an order to replace my unit. He did not follow through with the order. I was to have received it on Wednesday the 6th. On 08/08/2014 called CS, spoke with Stephani, she ordered a replacement, however, would not give me an order number. Called back and spoke... Read more

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  • Aug 07
  • Appliances and Electronics
  • Baytown, Texas
  • Kitchen System Return
  • 60

Bought the Ninja Kitchen System from Euro-pro based on their infomercial. They promise a 60 day money back guarantee. If your not fully satisfied within the first 60 days they will give you a full refund and even pay for your shipping. What they forget to mention is this does not include the shipping cost that they charge to ship the merchandise. The merchandise came in several boxes and amounted... Read more

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  • Jul 28
  • Appliances and Electronics
  • San Antonio, Texas
  • Sewing Machine
  • 50

Why would you sell a sewing machine that is supposed to be a embroidery machine and have it only embroider little patterns? Even momograms are small! And to top it off, I can't find any parts, even needles or bobbins that fit it! You would think such a big company would have them everywhere. Based on these reviews, I'll never buy anything from Shark again! I had the same problem with a... Read more

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